From January 1, 2004, all businesses/programs engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. The Act gives you rights concerning the privacy of your personal information. Cassidy & Young Insurance is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy.
In most cases, we shall ask you to specifically consent, if we collect, use or disclose your personal information. Normally, we ask for your consent in writing, but in some circumstances, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us.
Use of your information
We use your personal information to communicate with you in a timely and efficient manner relating to e-newsletters, announcements, event information, confirmation of attendance, post-event follow-up, and to include you in any direct marketing initiatives.
If you advise us that you no longer wish to receive information from Cassidy & Young Insurance or any of the services we offer, we will not send any further material.
Disclosure of your personal information
Under certain circumstances, Cassidy & Young Insurance will disclose your personal information:
Updating your information
Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If during the course of your engagement with Cassidy & Young Insurance, any of your information changes please inform us so that we can make any necessary changes.
Is my personal information secure?
Cassidy & Young Insurance takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.
Access to your personal information
You may ask for access to any personal information we hold about you.
If Cassidy & Young Insurance holds information about you and you can establish that it is not accurate, complete and up-to-date, Cassidy & Young Insurance will take reasonable steps to correct it.
Communicating with us
You should be aware, when contacting us to send personal or confidential information, that email is not a 100% secure medium.
On this website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregate information to third parties, but these statistics do not include any identifiable personal information.